Frequently Asked Questions


Prices in our list are based on the minimum purchase volume of 1x40ft and the prices are negotiable based on your requirement on charcoal size, package, printing, purchase volume and contract length.

Payment TT in advance or LC

The payment terms are:

  • Advance payment (TT)50% by bank wire and balance against copies of the shipping documents.
  • 100% LC at sight, with a minimum amount of USD15,000.00.
Can you accept ODM and Customized Packaging?

Yes. Please send us your packaging requirements and artwork details along with the charcoal grade(s) you need.

We can manufacture your specific product with your image in Carton Boxes, PP Bags and Kraft Bags.

Lead time and transit time?

The lead time varies from 20 to 30days, depending on your packaging and artwork requirements.

We normally ship our goods from Ho Chi Minh port. Estimated Transit time as below:

  • Japan, Korea, China: 1-2 weeks
  • Australian and New Zealand: 2-3 weeks
  • Dubai: 2-3 week
  • Middle east: 3-4 weeks
  • EU: 4-6 weeks
  • BL – Bill of Lading
  • PL – Packing list
  • Invoice
  • CO – Certificate of Origin

Some countries will require these documents to be legalized. Please let us know if you need legalization.

Loading capacity per container

Loading Capacity varies from 20tons to 26tonsper 40ft. HC container, depending on your packaging and loading requirements, as could be a palletized Loading o master bags.